Why AI Call Insights will Revolutionize Call Centers
Unlock the power of AI to transcribe 100% of calls at over 96% accuracy within 2 minutes post-call, provide insightful summaries, custom scorecards, and measure sentiments across each call.
What We Offer
AI Call Insights has emerged as a game-changing solution to revolutionize call centers
by streamlining operations, improving customer service, and enhancing
decision-making processes.
Efficiency and Productivity
Quality Assurance
Cost Saving
Data Analytics
Scalability
Customer Satisfaction
Efficiency and Productivity
AI Call Insights redefines efficiency in call centers. No more tedious manual transcriptions. Our advanced speech-to-text technology rapidly converts conversations into text, freeing up your agents to focus on what truly matters: providing exceptional customer service. Imagine the time saved during customer interactions when you no longer need to juggle note-taking and conversation management.
Quality Assurance
Delivering quality customer service and ensuring compliance with regulations is paramount in call centers. AI Call Insights offers comprehensive scorecards and automated monitoring to maintain call quality and compliance. With AI, you can trust that your calls adhere to legal standards, boosting both customer trust and regulatory adherence.
Cost Saving
We understand the need for cost-effective solutions. AI Call Insights not only enhances the quality of your call center operations but also offers cost savings. By automating the transcription process, you reduce labor costs, making your call center more competitive and efficient.
Data Analytics
The goldmine of customer data lies within your calls. AI Call Insights doesn’t just transcribe; it extracts valuable insights from your call data. Identify trends, uncover opportunities for improvement, and make data-driven decisions. The insights gained will improve your service and drive better business outcomes.
Scalability
No matter the size of your call center, AI Call Insights adapts to your specific needs. We offer scalable solutions that fit the goals of any call center, ensuring you have the flexibility to grow and change as your business evolves.
Customer Satisfaction
Ultimately, customer satisfaction is the heart of the call center industry. AI Call Insights contributes significantly to enhancing your customers’ experiences. Our technology streamlines operations, improves quality control, and provides insights that result in superior service delivery.
Pricing
Plans for Every Need
Basic Plan
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Call summaries
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Sentiment Analysis
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Customized Scorecard
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7,500 minutes per month
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Voice to text full transcription
Standard Plan
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Call summaries
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Sentiment Analysis
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2 Customized Scorecard
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20,000 minutes per month
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Voice to text full transcription
Pro Plan
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Call summaries
-
Sentiment Analysis
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3 Customized Scorecard
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75,000 minutes per month
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Voice to text full transcription
Get In Touch
Ready to experience the transformation in your call center? Contact us today or request a demo to see how AI Call Insights can benefit your call center’s operations, drive innovation, and improve customer service.
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